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Abstract paintings
FREQUENTLY ASKED QUESTIONS
From shipping time to custom orders, I’ve provided answers to a variety of questions you may have.
FAQ
Yes. You will get the painting with hardware for hanging on the back (hooks and rope or steel cable) and you can hang it right away (ready to hang).
Frames are not included in painting price.
Artworks are painted on the edges and are provided with hardware for hanging on the back (hooks and rope).
If you are interested in frames, please have a look to dedicated section on my shop where you can choose color and size and the painting will arrive framed.
If you would like to read some tips on how to choose a frame, I invite you to read the blog post.
The frame should be chosen based on the colors of subject, personal taste, location in a specific environment.
If you would like to read some tips on how to choose a frame, I invite you to read the blog post.
The floater frames proposed by the Studio in collaboration with our trusted framer, are contemporary and minimalist, so not too flashy.
Elegant floater frames in linden wood. Please note that silver and gold frames are not painted but made with the traditional gilding technique in gold leaf and silver leaf. You can view framing finishes here.
You can select your frame option directly on the shop page of the painting you want and you will receive your artwork framed ready to hang.
Frames are handmade by a framer, is possible change color or delete the frame order, within 7 days from order confirmation. After this period no frame changes are possible.
Here’s an overview of the process:
Place your order: Select the size and color you wish, or indicate any customization requests. Each artwork is created exclusively for you. The painting is stretched, painted on the sides, and comes ready to hang with hooks and steel cable. If you would like a frame, you can choose one from the Shop section, and your painting will arrive fully framed, ready for display.
Order confirmation: I will send you a detailed confirmation including your selected options, pricing, and timeline.
Creation: Once everything is confirmed, I begin creating your artwork in the studio. The process typically takes 6–8 weeks, depending on the complexity of the work and studio availability.
Final approval: Before shipping, you’ll receive detailed photos and a short video of the completed painting. Only once you are fully satisfied will the artwork be shipped via insured DHL Express. If adjustments are needed, we will work together to refine the piece.
Delivery: Shipping times are 1–3 working days for Europe and 5–8 working days for the rest of the world. Please note that once shipped, delivery times may be affected by customs or other unavoidable delays.
Insurance: All paintings are fully insured. Please inspect your package carefully upon arrival. If any damage is present, take detailed photos of the package and contents, and contact me within 24 hours. These evidences are essential for insurance claims and refund processing.
Artworks maintenance
Used materials are high professional & quality oil and acrylic colors on high quality gallery professional cotton canvas.
The sides are painted and make the artwork ready to hang, giving it a modern and contemporary look.
The pictorial layers are very resistant to light and the painting is protected by a transparent varnish that will keep it intact over time.
It is normal for the canvas to lose its natural tension over time. This is due to the humidity of the air and the temperature changes. To restore it to its original tension state, gently tap the wooden wedges on the back.
Do not hang your canvas painting outside, in areas of high humidity, or too close to heat source.
Do not place anything on top of the canvas or lay your canvas with the front facing down.
It is best to protect the works on paper with glass or plexiglass.
Frames maintenance
Lacquer frame: For cleaning, gently wipe the surface with a dry or slightly damp cloth.
Gold and silver leaf frame: Manufacturing of this product has been realized with hand crafted procedures and not industrial. Some small imperfections and ripples of the surface are deliberately present and they are characteristic of a handmade production that do not reduce the value of the product but ensure the advantage proving the handmade manufacturing
procedure.
Wipe the frame with a dry, soft cloth.
For any question, please do not hesitate to contact me at simeoniartstudio@gmail.com
The paintings are packed with various layers of cardboard, bubble wrap, foam rubber and polystyrene.
Paper works are shipped in flat or rolled cardboard, depending on the size and weight of the paper.
I do my best to respect shipping times showed in the order confirmation.
I ship all paintings via fast DHL Express. Delivery usually takes about 1-2 business days for Europe and 3-7 business days for the other countries. All paintings are packed carefully in a strong cardboard box, shipped with DHL.
A tracking number will be sent to you.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply.
Please note that I'm not responsible for delays due to customs.
All my paintings are fully insured.
Insurance:
Artwork lost in shipping:
-Painting is lost before it arrives to your address, you will get a full refund.
-Painting is lost after it delivered to your address, insurance do NOT cover it. The buyer is responsible for any loss in value.
Damage:
-Painting is damaged: You will have a refund for the full cost of the painting.
-Frame is damaged: You will have a refund of the cost of the frame.
Please check your package carefully when you receive it, make sure it's in good conditions. If any damage is present, please take whole and detailed pictures before open the packaging and take also pictures of the damaged content. Contact me within 24 hours, the evidences you provided are essential for claiming insurance and get refund.
Buyers are responsible for any customs and import taxes that may apply.
For Our U.S. Collectors
Original artworks and photographs remain exempt from the recently announced tariffs on U.S. imports.
This exemption is grounded in U.S. law specifically, the latest tariffs enacted in April 2025 under the International Emergency Economic Powers Act (IEEPA), a statute that explicitly prohibits restrictions on cultural and informational materials. These include original artworks, prints, photographs, and other expressive works.
We have confirmed this with both our logistics and customs processing partners, whose guidance is clear: collectors in the United States will not face any additional duties or tariffs when purchasing and importing original artworks from abroad. The shopping experience remains seamless and uninterrupted.
This exemption is not incidental; it reflects long-standing protections designed to preserve and celebrate the free flow of cultural and informational materials across borders.
I gladly accept returns and cancellations.
Buyers are responsible for return shipping costs.
Conditions of return: If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 48 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
I would like to let you know that before shipping the artwork, I'll send you some pictures and a video of the painting for approval before shipping.
All artworks sold on this website are created and sold directly by the artist.
For shipments within Italy, a reduced VAT rate of 10% applies according to Italian tax law (DPR 633/1972, Table A, Part III, no. 127-septiesdecies).
For sales to private customers in other European Union countries, the VAT rate applied corresponds to the rate in force in the customer’s country, in accordance with EU e-commerce regulations and, if applicable, the OSS (One Stop Shop) scheme.
For shipments to non-EU countries (exports), the sale is VAT-exempt under Article 8 of DPR 633/1972.
If you have a valid EU VAT number, different invoicing rules may apply.
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